Arguably the only value they provide to society is finding the actual equilibrium price of a PS5. Is that important enough to be "good"?
Sure, they provide value to their customers. But every PS5 that is bought for scalping makes it harder to find a PS5 at the store. They're effectively spending other people's time to save their customers' time. Qualitatively, that sounds like a transfer of value from one group to another -- not a benefit to society overall.
In the end, the same number of people will own a console and get to use it. Unless one person's leisure is worth more to society than another's, no value (to society) will be created by manipulating this distribution of resources. The one who will really benefit are the scalpers themselves. Sure, it might not be textbook rent-seeking, but it's pretty close.
(I do admit this argument might "prove too much", and could be turned around to any store selling any good...)
I think you’re right that it’s an overall loss. If they’re going to be sold at above msrp, it might as well go to the manufacturer to incentivize more supply. Otherwise, that delta goes to scalpers, and the scalpers have to spend their time. I think the reason Sony doesn’t raise prices is because it is sensitive to perception of users. The console itself is really just a portal to the Sony ecosystem, which is where the money is made anyways. They don’t want to be seen as charging you for the privilege of paying them for subscriptions and $80 games, especia... (read more)
Lately, I've been trying to get my hands on a PlayStation 5. These are in pretty short supply in the UK these days – thanks to the chip shortage, and exacerbated by Ever Given, demand currently far outstrips supply. To get a PS5 from any retailer, you need to subscribe to and religiously follow stock alerts, read up on various site-specific tricks, and generally sink a whole lot of time and mental effort.
One thing that a lot of people believe makes this much harder is the presence of "scalpers": resellers who buy up large amounts of PS5 stock at every drop and sell it for large markups on eBay[1]. Since these resellers, unlike most retail consumers, are trying to acquire many PS5s across multiple stock drops, they can invest in various tools (chiefly, various kinds of bots) to make them more effective at winning these drops. As a result, an unknown-but-probably-substantial proportion of the consoles available at each drop go to these resellers.
If you have any experience of interacting with humans, it will not surprise you that a lot of people are very angry about this. My natural libertarian-ish response to this is to say these people are being silly – that this is just the kind of thing that happens when retailers are foolishly prevented (by public opinion, if not by law) from charging the true market price. But I don't like feeling like a dogmatic libertarian, so I'd like to dig into this a little more.
Even in the complete absence of resellers, I'm pretty confident that getting ahold of a PS5 right now would still be a difficult and costly proposition, requiring large investments of time and mental effort. For those who are willing and able to pay the marked-up price, resellers are thus providing a valuable service, allowing these consumers to pay money to avoid these costs. Having spent a few fruitless hours trying to win PS5 stock drops, the idea of paying someone else to do this is pretty attractive to me, and I'm sure I'm not the only one.
The main counter to this is that, by buying up large amounts of PS5 stock at every drop, resellers are making things (even) harder for those who are not willing or able to pay the marked-up prices. If you have strong egalitarian instincts, this might be enough to condemn these resellers as harmful. But even assuming that this would be bad if it were true, I'm not sure it is true – at least if you consider a slightly longer timescale than a single drop.
My economics knowledge is pretty meagre, but here's an argument for why it might not be the case that resellers hurt less-wealthy consumers in the long run:
Two obvious ways this argument would fail would be if (a) there is a large amount of leakage from reselling, with many PS5s on eBay never selling for some reason, or (b) the availability of quick-but-expensive PS5s on eBay draws in a lot of buyers who would otherwise be unwilling to compete in stock drops, but would instead wait until PS5s were readily available via retailers. (b) seems much more likely than (a) to me.
However, given my lack of economics knowledge I wouldn't be all that surprised if there were some much more important flaw in my argument above that I haven't noticed. So, I'd be interested in hearing arguments against it here.
At the time of writing, the going rate for a PS5 Digital Edition on eBay is about 150% of the standard retail price. ↩︎