From Robyn Dawes’s Rational Choice in an Uncertain World.¹ Bolding added.

Norman R. F. Maier noted that when a group faces a problem, the natural tendency of its members is to propose possible solutions as they begin to discuss the problem. Consequently, the group interaction focuses on the merits and problems of the proposed solutions, people become emotionally attached to the ones they have suggested, and superior solutions are not suggested. Maier enacted an edict to enhance group problem solving: “Do not propose solutions until the problem has been discussed as thoroughly as possible without suggesting any.” It is easy to show that this edict works in contexts where there are objectively defined good solutions to problems.

Maier devised the following “role playing” experiment to demonstrate his point. Three employees of differing ability work on an assembly line. They rotate among three jobs that require different levels of ability, because the most able—who is also the most dominant—is strongly motivated to avoid boredom. In contrast, the least able worker, aware that he does not perform the more difficult jobs as well as the other two, has agreed to rotation because of the dominance of his able co-worker. An “efficiency expert” notes that if the most able employee were given the most difficult task and the least able the least difficult, productivity could be improved by 20%, and the expert recommends that the employees stop rotating. The three employees and . . . a fourth person designated to play the role of foreman are asked to discuss the expert’s recommendation. Some role-playing groups are given Maier’s edict not to discuss solutions until having discussed the problem thoroughly, while others are not. Those who are not given the edict immediately begin to argue about the importance of productivity versus worker autonomy and the avoidance of boredom. Groups presented with the edict have a much higher probability of arriving at the solution that the two more able workers rotate, while the least able one sticks to the least demanding job—a solution that yields a 19% increase in productivity.

I have often used this edict with groups I have led—particularly when they face a very tough problem, which is when group members are most apt to p

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Problem Formulation & Conceptualization