Money alone is an incomplete form of motivational friction; incorporating multiple motivational dimensions can improve fairness and effectiveness.
Domains of friction
When rationalising a decision, we typically optimise for outcomes grouped into:
- Health
- Comfort/Effort
- Enjoyment
- Wealth
- Social Standing
- Self-Esteem
It's useful to question if two groups should merge—for instance, "Comfort" and "Enjoyment," or "Social Standing" and "Self-Esteem." A handy test is whether the same decision can hold opposing values in each.
Going camping ("roughing it") isn't comfortable, yet it's enjoyable. Physical activities often follow this pattern. Confessing to a misdeed usually improves self-esteem but reduces social standing, though confessing under duress may not aim to enhance self-esteem.
Our prioritisation of these areas determines a decision’s overall value. Rational decisions aren't inherently better than... (read 359 more words →)
The "Snow is white" example bothered me every time. I suppose it is because I believe a single snow flake is transparent, and snow becomes white as these transparent snow flakes refract that light around more. I know snow looks white. I would have felt more comfortable with an item that was pigment white, that does equally reflect the visible spectrum, when providing an example of an incontrovertible fact.