It is in her brainstem. Which while that makes it very difficult to treat, it probably increases her chances of being revived intact.
Is it possible that you have an auditory processing disorder? My fiancee has it and this sounds pretty much like her experience with phones.
There is a conversation going on about her on the CI Facebook page that seems to indicate that she has been in contact with them. According to info there, her name is Kim Suozzi. Also they will set up a fund at CI for her, once she becomes a member and they vet her story. So If you are considering donating, but worried its a scam, it might be best to hold off until then.