There are direct parallels to companies like BetterHelp taking over online mental health.
The difference is that mental health practitioners make less money than surgeons, customers (or their insurance providers) are willing to spend more on a dental surgery than on therapy.
The similarity is that once the corporation took over, the corporation is the one who is accountable to both customers and providers, instead of the providers being accountable to customers. If the corporation has monopoly power (or duopoly etc) they can get away with providing mediocre outcomes and mediocre pay to both customers and providers, because they know customers and providers aren’t left with better options in this new world.
There are direct parallels to companies like BetterHelp taking over online mental health.
The difference is that mental health practitioners make less money than surgeons, customers (or their insurance providers) are willing to spend more on a dental surgery than on therapy.
The similarity is that once the corporation took over, the corporation is the one who is accountable to both customers and providers, instead of the providers being accountable to customers. If the corporation has monopoly power (or duopoly etc) they can get away with providing mediocre outcomes and mediocre pay to both customers and providers, because they know customers and providers aren’t left with better options in this new world.
In the dentistry... (read more)