Is there any particular reason why I should assign more credibility to Moral Mazes / Robert Jackall than I would to the work of any other sociologist?
(My prior on sociologists is that they sometimes produce useful frameworks, but generally rely on subjective hard-to-verify and especially theory-laden methodology, and are very often straightforwardly ideologically motivated.)
I imagine that someone else could write a different book, based on the same kind of anthropological research, that highlights different features of the corporate world, to tell the opposite story.
And that's without anyone trying to be deceptive. There's just a fundamental problem of case studies that they don't tell you what's typical, only give you examples.
I can totally imagine that Jackall landed on this narrative somehow, found that it held together and just confirmation biased for the rest of his career. Once his basic thesis was well-known, and associated with his name, it seems hard for something like that NOT to happen.
And this leaves me unsure what to do with the data of Moral Mazes. Should I default assume that Jackall's characterization is a good description of the corporate world? Or should I throw this out as a useless set of examples confirmation biased together? Or something else?
It seems like the question of "is the most of the world dominated by Moral Mazes?" is an extremely important one. But also, its seems to me that it's not operationalized enough to have a meaningful answer. At best, it seems like this is a thing that happens sometimes.
There are multiple dimensions to the credibility question. You probably should increase your credence from prior to reading it/about it that large organizations very often have more severe misalignment than you thought. You probably should recognize that the model of middle-management internal competition has some explanatory power.
You probably should NOT go all the way to believing that the corporate world is homogeneously broken in exactly this way. I don't think he makes that claim, but it's what a lot of readers seem to take. &... (read more)
I'm mostly going to use this to crosspost links to my blog for less polished thoughts, Musings and Rough Drafts.