Update: Ruby and I have posted moderator notices for Duncan and Said in this thread. This was a set of fairly difficult moderation calls on established users and it seems good for the LessWrong userbase to have the opportunity to evaluate it and respond. I'm stickying this post for a day-or-so.
Recently there's been a series of posts and comment back-and-forth between Said Achmiz and Duncan Sabien, which escalated enough that it seemed like site moderators should weigh in.
For context, a quick recap of recent relevant events as I'm aware of them are. (I'm glossing over many details that are relevant but getting everything exactly right is tricky)
- Duncan posts Basics of Rationalist Discourse. Said writes some comments in response.
- Zack posts "Rationalist Discourse" Is Like "Physicist Motors", which Duncan and Said argue some more and Duncan eventually says "goodbye" which I assume coincides with banning Said from commenting further on Duncan's posts.
- I publish LW Team is adjusting moderation policy. Lionhearted suggests "Basics of Rationalist Discourse" as a standard the site should uphold. Paraphrasing here, Said objects to a post being set as the site standards if not all non-banned users can discuss it. More discussion ensues.
- Duncan publishes Killing Socrates, a post about a general pattern of LW commenting that alludes to Said but doesn't reference him by name. Commenters other than Duncan do bring up Said by name, and the discussion gets into "is Said net positive/negative for LessWrong?" in a discussion section where Said can't comment.
- @gjm publishes On "aiming for convergence on truth", which further discusses/argues a principle from Basics of Rationalist Discourse that Said objected to. Duncan and Said argue further in the comments. I think it's a fair gloss to say "Said makes some comments about what Duncan did, which Duncan says are false enough that he'd describe Said as intentionally lying about them. Said objects to this characterization" (although exactly how to characterize this exchange is maybe a crux of discussion)
LessWrong moderators got together for ~2 hours to discuss this overall situation, and how to think about it both as an object-level dispute and in terms of some high level "how do the culture/rules/moderation of LessWrong work?".
I think we ended up with fairly similar takes, but, getting to the point that we all agree 100% on what happened and what to do next seemed like a longer project, and we each had subtly different frames about the situation. So, some of us (at least Vaniver and I, maybe others) are going to start by posting some top level comments here. People can weigh in the discussion. I'm not 100% sure what happens after that, but we'll reflect on the discussion and decide on whether to take any high-level mod actions.
If you want to weigh in, I encourage you to take your time even if there's a lot of discussion going on. If you notice yourself in a rapid back and forth that feels like it's escalating, take at least a 10 minute break and ask yourself what you're actually trying to accomplish.
I do note: the moderation team will be making an ultimate call on whether to take any mod actions based on our judgment. (I'll be the primary owner of the decision, although I expect if there's significant disagreement among the mod team we'll talk through it a lot). We'll take into account arguments various people post, but we aren't trying to reflect the wisdom of crowds.
So if you may want to focus on engaging with our cruxes rather than what other random people in the comments think.
Motivation gets internalized, following a norm can be consciously endorsed, disobeying a norm can be emotionally valent. So it's not just about external influence in affecting the norm, there is also the issue of what to do when the norm is already in someone's head. To some extent it's their problem, as there are obvious malign incentives towards becoming a utility monster. But I think it's a real thing that happens all the time.
This particular norm is obviously well-known in the wider world, some people have it well-entrenched in themselves. The problem discussed above was reinforcing or spreading the norm, but there is also a problem of triggering the norm. It might be a borderline case of feeding it (in the form of its claim to apply on LW as well), but most of the effect is in influencing people who already buy the norm towards enacting it, by setting up central conditions for its enactment. Which can be unrewarding for them, but necessary on the pain of disobeying the norm entrenched in their mind.
For example, what lsusr is talking about here is trying not to trigger the norm. Statements are less imposing than questions in that they are less valent as triggers for response-obligation norms. This respects boundaries of people's emotional equilibrium, maintains comfort. When the norms/emotions make unhealthy demands on one's behavior, this leads to more serious issues. It's worth correcting, but not without awareness of what might be going on. I guess this comes back to motivating some interpretative labor, but I think there are relevant heuristics at all levels of subtlety.