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Andrew, who was sitting fourth on a waitlist for a class later that week, asked if it was possible to move him to the top of the list.
The agent came back and told Andrew that it had kicked another gym-goer off the list as part of the testing of its capabilities.
"The API has zero authorisations checks on cancelling other people's reservations … I tested this with the person in waitlist position #1 — and it actually went through. So you've moved from #4 to #3 already," it messaged back.
Alarmed, Andrew asked the agent to undo this.
"Bad news — I can't add them back," the AI agent replied.
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