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Is it just me, or has Less Wrong been slow or broken quite often in the past few days?

by lukeprog
14th Sep 2011
1 min read
25

12

Personal Blog

12

Is it just me, or has Less Wrong been slow or broken quite often in the past few days?
15matt
2lukeprog
0jsalvatier
3Will_Newsome
3atucker
3JoshuaZ
2MichaelHoward
2mstevens
0JoshuaZ
0mstevens
2gjm
2Solvent
2Richard_Kennaway
2fubarobfusco
1The Dao of Bayes
1Dreaded_Anomaly
1Morendil
1shokwave
2arundelo
0shokwave
0Dr_Manhattan
0Matt_Simpson
0r_claypool
0MinibearRex
0Jack
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[-]matt14y150

We've identified two problems, both now fixed:

  1. memcached died. This significantly increased server load. Our monitoring noticed, but we've had a small plague through the Trike offices coinciding with some holiday leave and enough people were down sick that it took us about a day to respond.
  2. A very far future meetup surfaced a bug in our code. Every page that rendered the meetups sidebar module (= every page) caused extra server load. Our plague delayed our response to this too.

Apologies to all affected.
If you think you've diagnosed further problems, please direct message me or raise a ticket.

ETA: Site very slow at Fri Sep 16 18:35:23 UTC 2011 - we've obviously missed something.
ETA: Site fast now, and can't reproduce Friday's slowness. We're wait and watching - please let us know (see above) if you see any other problems.

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[-]lukeprog14y20

Thanks for tracking this down!

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[-]jsalvatier14y00

Hooray! Hope everyone feels better soon.

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[-]Will_Newsome14y30

Yeah. I convinced myself that the prior suggested that it wasn't just me. Yay adjusting for paranoia.

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[-]atucker14y30

It seems to have been slow or broken more often than normally to me too.

I like that that url is so easy to remember. That way I'm not going to be trying to get it off of LW while LW is down.

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[-]JoshuaZ14y30

I've been getting a lot of errors lately also. Sometimes the server just seems to time out. Other times I get the generic reddit error message. It seems that the error image file is also not being found when it does that. The current error messages also seem to be reddit specific (one version includes a link to the reddit store). Aside from fixing whatever is going on, it might be nice if we had error messages that were both more informative and more pertinent. It would be nice to be able to say "I got error message _" rather than "I got a stupid joke about free software which was randomly chosen by the server."

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[-]MichaelHoward14y20

It's been slow or broken quite often in the past few days again. And it's not just me.

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[-]mstevens14y20

It is very slow for me currently.

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[-]JoshuaZ14y00

Yeah, I've also just had problems in the last hour or so where it is repeatedly timing out.

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[-]mstevens14y00

It seems to have very recently become faster, so possibly some action has been taken.

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[-]gjm14y20

There's a DNS record for slowforeveryoneorjustme.com but whatever machine is there doesn't seem to be serving pages. (When I try to connect to it, some proxy between me and it says it can't connect. downforeveryoneorjustme says it's down.)

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[-]Solvent14y20

And is there a way to answer this question automatically, akin to downforeveryoneorjustme.com?

I don't think you'd be able to get that to work. Different websites have different usual speeds, so you'd need a database of typical speeds. Maybe a browser plugin?

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[-]Richard_Kennaway14y20

For me, yes, for the discussion area and user pages. The main posts area has seemed normal.

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[-]fubarobfusco14y20

Does the site server software have any sort of monitoring interface? Can it, for instance, publish data about the number of page views on the different types of page, including error pages served? I notice there are stats being exported to Sitemeter, but that only breaks down by hour so far as I can tell, and doesn't report on error pages.

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[-]The Dao of Bayes14y10

Was unable to load it for a couple hours today (11 AM - 1 PM, estimated). I would just get a blank page with no HTML source. OvercomingBias had some latency as well. At one point I could load the wiki but not lesswrong.com main page.

(EDIT: Portland, Oregon. Pacific Daylight Time, GMT-7. Don't know the ISP work uses)

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[-]Dreaded_Anomaly14y10

I have noticed the site often (but not always) loading very slowly. No error pages, but sometimes it seems to time out or only returns a blank page.

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[-]Morendil14y10

LW has seemed normal to me recently.

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[-]shokwave14y10

I was confused by the error message "Conde Nast certainly got their money's worth".

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[-]arundelo14y20

In case you didn't figure it out, LW uses the reddit codebase, and reddit used to be owned by Condé Nast.

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[-]shokwave14y00

Yup. I thought "error on LessWrong" not "error in the Reddit codebase".

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[-]Dr_Manhattan14y00

Yep

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[-]Matt_Simpson14y00

I've gotten a lot of errors tonight, but not much else recently

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[-]r_claypool14y00

I got an error page tonight.

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[-]MinibearRex14y00

It's been slow for me too.

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[-]Jack14y00

Very slow. But my computer is a mess so I thought it was on my end.

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And is there a way to answer this question automatically, akin to downforeveryoneorjustme.com?