I think I mostly agree with you, but I think some skills (or the process of learning them) predictably influence one's values and behaviour in undesirable ways. In case of social grace this influence can be "I have the feeling of small changes in my social capital depending on what I say -> I have frequent reinforcement based on my social capital -> I value my social capital more -> I'm more reluctant to spend my social capital on saying honest things".
And yes, avoiding this influence is just another skill one can learn, and perfect rationalist definitely would have it, but learning it isn't free.
I'd think it would be fair if someone bundled "learning to phrase things in a socially graceful way" with "learning to spend the social capital when it's correct to do so" together when accounting for the cost of learning. But I think this actually points at a stronger case for my argument, which is that the exchange rates can get really, really lopsided. If you don't know how much you're spending, your budget can get pretty bad and you make poor choices.
If I imagine an architect who has no idea what steel or drywall costs, I expect them to make unsustainably and needlessly expensive buildings. They might buy one material for a thousand dollars a square foot when another that costs ten dollars per square foot would do almost as well. And that's in the case where they're actually at the pareto frontier, which I'm not convinced most people are. Often it seems to me like there's free grace for the same amount of honesty.
Often it seems to me like there’s free grace for the same amount of honesty.
It’s not free.
One has to think, often in advance of the dinner party or whatever, how to phrase something differently to get more grace for the same amount of honesty.
This analogy will only work if you're at least somewhat a programmer. I'm going to go with the odds around here and try it anyway, let me know if it misses and I should try something else.
If you see someone about to check in code that's doing a bubble sort. One has to think how to implement something differently, such as block sort, to get the same amount of sorting in less time.
Except, if you wind up sorting a lot of things, you could practice implementing blocksort. Once you have that up-front practice, thinking through how to properly implement bubble sort isn't meaningfully easier than properly implementing block sort.
There are cases in programming where there really is a tradeoff! There's a real reason to do merge sort instead of heap sort sometimes, usually because stability is important. The sentence you quote isn't "Every time it seems to me like there's grace grace for the same amount of honesty." I am very confident I've seen people do the social equivalent of bogo sort. Heck, I've done it myself. And then I got better at the skill.
You’re not contradicting my point.
Pausing and thinking “should I just implement bubble sort, or should I go look up something that’s better for my use case and implement that instead” is work, and it’s not free.
Now, it might not be extra work the fourth time around (when you can knowingly choose and bang out block sort in your sleep just as easily as you can bubble sort…or say the thing in a way that doesn’t ruffle feathers at the dinner party), but it’s work initially, and isn’t free.
Yeah, but I feel like Screwtape was acknowledging this two comments ago and I'm not sure why you think there's still more updating to be done here.
(I think his two-comments-ago-comment was saying "learning to implementing bubble sort, and then implementing bubble sort, might cost time, but not implementing bubble sort might mean your servers are taking way longer to answer queries and costing more compute and costing you more money than your hourly rate for the time it took to learn and implement bubble sort)
I'm not saying the process of becoming skilled is free, and if I've accidentally communicated that it's a mistake I'd like to fix. It would take me a lot of time and effort to learn to speak Chinese fluently.
I am trying to say that once I've paid the cost of becoming skilled at social grace, using this particular skill costs much less than people seem to think. If I was already fluent in Chinese (not just barely fluent, but really good at it and comfortable) then saying a sentence in Chinese is free - or rather, it doesn't cost any meaningful more brain power or breath than saying that sentence in English.
Beautifully written. And visibly practicing what you preach.
I was not, however, socially adroit, so what I said was “why do you care about something boring like horses?”
[...]This is a pure tactical mistake.
I didn’t get more information this way. I wasn’t more honest by being more graceful. This is not a linear scale.
I don't think you could have conveyed this without taking away from the clarity with which you demonstrate your thesis, but I also think you undersell the point here.
It's easy to read this and think "Oh, so social skills and grace are kinda orthogonal to epistemic virtue, at least in cases like this", and that alone is sufficient to justify "Maybe notice the possibility of practicing more grace so that you can do it when it is socially helpful and not epistemically harmful".
It's much deeper than that, because what she was pissed off about is epistemics. Back in your less skilled days, you were being a jackass by making your epistemic vices a social rationality problem. She was forced to either accept falsehoods into the social epistemics, or push back and engage in social conflict.
I'll explain.
So, "horses are boring" asserts that horses are boring. It implies that if someone thinks horses are interesting, they're wrong -- like her. She's wrong. This assertion presupposes that her interest in horses is not meaningful evidence about their interestingness that could change your mind -- but is this presupposition justified? If it was, why the heck would he be asking her in the first place? If he really knew something she didn't, why not just explain it to her so she can realize that horses aren't as interesting as she thought?
Her fascination with horses is evidence that horses are or at least can be fascinating. Your desire to ask her about her interest, presuming that you're being genuine, is evidence that her perspective is meaningful evidence to you. Noticing this, we can take a step towards improved epistemics by noticing what this does to our confidence in the idea that horses really are boring, after all. Because now it's no longer "Horses are boring". It's "Huh, I always thought horses are boring, but she obviously finds something about them to be really interesting. What might she see that I do not?".
And what comes out once you have that realization?
How about "What do you find so interesting about horses?"
Or, if you're going to reference your initial perspective at all, it's going to come out like "Huh, I always thought they weren't interesting" or "I never was able to find anything interesting about horses" -- not a presupposition that they are boring, as if anything she could possibly say would be wrong.
The "grace" here, is specifically in not pushing forth one's ignorance as fact in direct contradiction to the evidence you're responding to. It's epistemic humility - an epistemic virtue, not merely a virtue of social harmony.
It's a great example because it's both relatable and not abusing an edge case to make a point. I think it's central. It's an easy case that we can all look at and say "okay, failing socially isn't epistemically virtuous", and there are harder cases where it's harder to square social grace with epistemic virtue. But those are just that -- harder.
Still a skill issue.
At least, more often than not.
I feel like I agree with almost everything that is said here, while finding myself concerned about the overall feeling of the post and the effect on LW if applied as is.
I think this stems from the title which isn’t quite what the article argues for.
I think that the article persuasively argues that:
This doesn’t quite add up to Lack of Social Grace is a Lack of Skill.
This is especially true in critical situations. If I acknowledge that being socially graceful creates even a slight loss of honesty/accuracy then this could have very large costs if the implication of the decision is critical enough.
If LW conversations are intended to be more often about critical situations then we should hope that our conversations are closer to the bottom right of our own Pareto front than the top left.
I think without specifically acknowledging this and with the title as it is the post could easily end up pointing people in the wrong direction.
I'm worried I'm unintentionally creating a motte-and-bailey in the comments, so I'm going to try and split a few things out. Here's four things all of which I believe are true, but which people could reasonably agree or disagree with separately.
I think 4 is true, but I'm on board with LessWrong in particular being a place where we don't give up units of honesty in order to get units of grace no matter the exchange rate. I'm less cheerful about existing in spaces where we give up 1.
Note: I'm not trying to say every single sentence is close to free to say in the other language, or gracefully- there's detailed German words like Schadenfreude that are harder to communicate in English, and there's it takes effort to gracefully fire someone for non-performance.
Some suggestions for followup topics:
Why do we have politeness in the first place? (I don't think the answer is as obvious as it may seem.)
Is there such a thing as "too much politeness" in a person or, more interestingly, society?
Isn't learning to gracefully deal with "rude" comments/people just as important a skill as learning to not emit rude comments?
before I speak I ask myself what I’m about to say and how I think the person I’m talking to is going to react next.
Obligatory reminder to reverse all advice you hear. This might be the type of idea that would destroy a person with social anxiety
Lightly agree with a little caveat. I don't want to make too strong a claim here to the counter, but there's a healthy version of this that's surprisingly close to Cognitive Behavioral Therapy. It's possible to be poorly calibrated in the other direction than I'm talking about in this essay, where you don't say perfectly fine things because you incorrectly assume people will be mad.
--"If I say this, everyone will hate me. If I say that, everyone will hate me. If I don't say anything, everyone will think I'm weird and hate me."
"Can you tell me what that would look like?"
"They'll ignore me, or give short answers, or move away."
"Are there any other possible explanations for that behavior?"
"I mean, I guess maybe they saw a friend."
"At the last gathering you were at, when you talked, did they do those behaviors?"
"No. I guess some people smiled. But maybe they were just faking?"
"At the next gathering, if you say those things, do you predict people will smile or move away from you? Would you like to put odds on those options?"
I am extremly sympathetic to this and indeed am putting skill points into being smoother. But the problem I have is that at the tails of prediction ability, social smoothly does trade off quite strongly against prediction ability—at least at the current local maximum of skills.
Strong upvote.
IMO, the portrayal of 'smart' characters in media, can do damage to the way people who grow up thinking they are intelligent, will interact with others. E.g. Dr House, House; Rick, Rick and Morty; Sherlock Holmes, Lots of things.
This happened to me growing up, and I was a nihilistic prick as a teenager. For me, the remedy was engaging with media created by real-life intelligent people. The Podcasts "Cortex" and "Dear Hank and John", have majorly shifted my personality in a positive direction. I wouldn't have predicted that they would make me a better rationalist, but I think they have done that too.
TLDR: Absorb the personality traits of intelligent and kind people, for a possible easy fix to the problem detailed in this post.
Social grace cannot co-exist with truth seeking, they're at conflict. But some truths can be communicated gracefully. "Saying something nicely" is often just stating the truth with a lower magnitude. "I hate that -> It's not really my cup of tea". The vector is the same, the magnitude is smaller. It's like whispering rather than yelling.
Edit: People here are rather mathematical, and truth seeking doesn't see much resistance in math because it's so neutral. Try digging up human bio diversity research or any other controversial topic. What, you think I'm just a bad person? That would imply that all unpleasant conclusions are false, and that people who hold them merely have unpleasant values. As if moral thinking is a good heuristic, and ad hominem not a fallacy? That I'm agree downvoted already proved my point.
But the lack of social grace is not a lack of skill - well it is, but more precisely it's a lack of sensitivity (and therefore granularity). One is socially tone deaf in the same way that they're musically tone deaf. The more different tones you can differentiate, the more subtle differences you can pick up.
People who lack social grace lack this subtlety. Their social landscape is more coarse - perhaps some dimensions are even missing from it. If something registers weakly for us, we assume it registers weakly to others (people who have poor hearing often speak too loudly). But one can also ruin their sensivity (their social taste), by calibrating it poorly. This damage is often done by strong stimuli, which reorder the scale which is compared against (If more bits are used for the exponent of a floating point variable, less bits can be used for the precision).
Somebody who drenches their food in chili-sauce is less likely to be able to taste if they're drinking cheap wine or expensive wine. Porn addicts often judge the appropriateness of sexual behaviour poorly. If you're used to people who use strong language, the baseline of what you consider rude speech may be out of sync with others. I also imagine that watching too much anime might ruin somebodies calibration, since a lot of things in anime are exaggerated (down to facial expressions - which may be why a lot of autistic people are drawn to anime).
More general intelligence is less restrained (that's what general means), but social grace, manners, norms, etc. are primarily restrictions. For instance, the overton window is the acceptable space of ideas. Intelligent people can often "emulate" bounded behaviour, but they're at a disadvantage within the bounded area (which is why being street smart might outperform being book smart). Finally, many intellectuals don't get the importance of context (they prefer the world to follow general rules which are true in all contexts)
Every time someone on LW claims that honesty is incompatible with social grace, I have a strong desire to post a comment or reply consisting only of the string 'skill issue' (or, if I'm feeling verbose, 'sounds like a skill issue'). This would be an honest report of what I think about the other person's claim, but it would not be kind or helpful or likely to result in a productive discussion. So I don't do it.
Sometimes when this happens, and I ask myself if there's an actually-good comment that conveys the same thing, and there are two things I notice:
Anyway, I think the actually-good response is this post, so thank you.
Not all skills should be mastered, since many involve the practice of dark patterns.
Mastering the skills of an executioner/hit man/torturer/etc would require practice, which isn't good.
Many social skills do push the Pareto frontier out, by enabling coordination & effective Coasean transfers between parties.
Some current practitioners of skillful social management have used their powers to manipulate, mislead, and maliciously channel hostility instigated by their own evil intentions.
I was not, however, socially adroit, so what I said was “why do you care about something boring like horses?”
She complained to the teachers about me being rude, which in hindsight was entirely fair.
How normal would you rate the reaction? While you were being rude, I find it strange to complain to the teachers about just that. In my experience, not many people would do that past elementary school.
learning what a computer scientist means by space and time
nitpick: "time complexity" is "a complexity", not "a time" - one is measured in asymptotic classes, the other in seconds (and memory space is measured in gibibytes even when marketed as gigabytes)
It’s a little like being colour blind; the skilled designer is wincing at ... the low contrast background and foreground of your website
hmm, why is the designer holier than though in this story? If the developer literally has deuteranopia, the designer should have deferred to the literal expert on the topic of contrasting colors (at least sonnet 4.5 was not able to produce any counter-examples - see the generated pairs on https://peter.hozak.info/contrasting%20color%20pairs if someone is able to test it with real people / better tools)
There is an interesting but uncommon adjective ‘bluff’ (crucially different in meaning from the noun & verb) which describes someone who is honest and lacking in grace, but in a pleasant way. Which highlights the small distinction between being graceless and unpleasant. You can imagine some children or uneducated adults being bluff - plain-speaking, but clearly not trying to be, nor particularly seeming, rude. It would need more thought to figure out just how this works.
I’m not saying I advocate being bluff, but I can see some things in its favour. Being honest and clearly understood while also being graceful is indeed a difficult skill, often involving culture-specific subtleties that don’t always work.
Graceful yet honest communication between Britons (such as me) often involves a level of subtlety and indirectness, such as understatement, that is lost on foreigners. Eg ‘It’s not ideal’ can be used to describe anything from a lukewarm cup of tea to the outbreak of World War 3.
Bluffness is more direct than this, and so more likely to be understood.
Great points. I think a lot of people yearn for some ultimate form of communication that is unmoored to and unencumbered by social norms and Overton windows and emotions, and thus much more efficient at transmitting information.
But that form of communication is (a) simply inhuman, and (b) not that much more efficient.
Wrapping your ideas in a thin veneer of politeness is similar to encoding them in words. It's fuzzy and non-optimal, yes, but it's just how humans transmit information. It's not possible to fully mentally separate idea criticisms from personal attacks, even for those who try very hard to do that. So if you want to communicate more effectively, you put in a little extra effort to make it clear that you're talking about ideas and not people.
The cost of the veneer varies depending on the social acceptance of the idea being transmitted but it's really not very costly most of the time, especially when you weigh it by how much it improves your transmission ability. If you want to get better at convincing people of your out-there ideas, being polite about them is the lowest hanging fruit.
As you rightly point out, it is a skill that one can train, but also genetic (charisma, public speaking, and general insensitivity to the 'spotlight' effect, etc.). Predicting and keeping track of meta-frames in one story, accurately reading people, and the capacity to adjust are all very valuable skills.
However, it is quite energy intensive; so I get why people are called rude; dealing with people is tough; ask service providers. And when people are tired, they make mistakes (I'd wager it is the most social people that are called rude etc.; and we get the 'bad boy' paradox). OTOH, like with all skills, practicing fundamentals is a great start.
I have claimed that one of the fundamental questions of rationality is “what am I about to do and what will happen next?” One of the domains I ask this question the most is in social situations.
There are a great many skills in the world. If I had the time and resources to do so, I’d want to master all of them. Wilderness survival, automotive repair, the Japanese language, calculus, heart surgery, French cooking, sailing, underwater basket weaving, architecture, Mexican cooking, functional programming, whatever it is people mean when they say “hey man, just let him cook.” My inability to speak fluent Japanese isn’t a sin or a crime. However, it isn’t a virtue either; If I had the option to snap my fingers and instantly acquire the knowledge, I’d do it.
Now, there’s a different question of prioritization; I tend to pick new skills to learn by a combination of what’s useful to me, what sounds fun, and what I’m naturally good at. I picked up the basics of computer programming easily, I enjoy doing it, and it turned out to pay really well. That was an over-determined skill to learn.
On the other hand, I’m not at all naturally good at music and for most of my life there wasn’t really any practical use for it, so I’ve spent years very slowly acquiring a little bit of musical skill entirely when it was convenient and fun. I haven’t learned even a single word of Swedish, nor the 101s of scuba diving.
Let me restate what I said above; my ignorance is not a virtue.
Some skills are hard to appreciate unless you have some prerequisite amount of the skill yourself. Take music for an example; before I had any musical training, I could nod along to tunes but had no idea of what pieces would be harder or easier and didn’t notice the difference between a flat and a sharp. After spending a few weeks with progressively trickier bass riffs and power chords, I gained the ability to listen to a metal song or watch a video of a guitarist and realize what I was watching was impressive.
Consider computer programming; almost a decade passed between me learning how to do a for loop and learning what a computer scientist means by space and time.[1] Before I learned about big O, I had a vague idea of some code being faster. Afterwards, I could have my jaw dropped by an especially efficient twist of clever code. If you do not have a skill, you may not notice what you don’t have. It’s a little like being colour blind; the skilled designer is wincing at the clashing colours you picked and the low contrast background and foreground of your website and you don’t yet see the problem.
Once you have a skill, often it’s actually easier to do it well than to do it badly. I naturally spell English sentences correctly. If I try to mispll wards nand mac thas sentnce rong, I have to actually stop and force myself not to simply type out what I was thinking. That doesn’t mean that I never make mistakes, but they’re either rare typos or uncommon words I don’t use often. If you’re bored and have a mildly sadistic bent, it can be fun to ask well trained singers to sing off key. Try asking serious weight lifters to use poor form; they’ll usually outright refuse.
So; there are lots of skills, it’s fine to not have all of them, if you don’t have a skill you might not realize what you’re missing, and if you’re good at a skill then doing it well is often easier than doing it badly. With me so far?
This essay is a response to Lack of Social Grace is an Epistemic Virtue.
My summary of LoSGiaEV: is that social grace and honesty are in conflict, thus idealized truth-seeking people would not have the polite niceties of say, New England American norms. You can either be graceful or honest, and steps towards one direction are steps away from the other. The ideal rationalist would be perfectly honest, and this would involve very little social grace.
I disagree with this.
If people say that you’re rude, obnoxious, or off-putting, then it could be you’re making a deliberate tradeoff, but it could also be you lack the skill of being polite or nice. If you lack the skill of pro basketball, you’re not surprised when you can’t make the team.
That’s fine. But — If they say this and it surprises you, then I’m confident there’s a skill you don’t have. If you’re confident you know when you’re being rude, and you can usually guess what people are going to be annoyed at, then you might have the skill.
Yes, being polite is an extra constraint on what you can say. Spelling your words correctly is an extra constraint on writing. Good writers usually do it anyway. Unless you are trying to get people mad at you for some reason, people being mad at you seems like a cost.
Social grace and clear honesty do come apart at the tails I expect, but the overwhelming majority of the time — 95% of the time at least, possibly as high as 99% — there's a way to say what you want to say both gracefully and honestly. Maybe you can't find it in the moment. Maybe I couldn't, I'm not claiming to be a master of this. But I've observed enough people make what seem to me to be unforced errors here that I feel confident saying people aren't actually at the Pareto frontier here.
You can’t make everyone happy with you all the time and you shouldn’t try. Or, in local parlance, avoiding anyone ever being mad at you is a poor terminal value! Sometimes any way of expressing something true to someone will tick them off. But there isn’t a slider from More Graceful to More Honest like a slider from -5 to 5 on a number line. Reductio ad absurdum, “your shoe is untied you complete fuckwit” will predictably annoy someone even if it’s true, and “you look ready for our jog!” isn’t charming or pleasant if it’s a lie and they trip and fall on their face thirty seconds from now.
The way to test this is to try being polite and not rude for a little while, especially if you can do it around a new group of people who won’t be thinking of your past reputation. That said, if people say you’re rude and you are not surprised, I’m less confident you don’t have the skill.
Where does that leave people who lack the skill of being polite and nice to others? Well, they don’t have to learn it. I’m not going to learn Chinese any time soon. If people say I’m ignorant of Chinese, well, they’re right.
In The Third Fundamental Question Of Rationality, I told the following story:
When I was a teenager, I had a classmate who loved horses. She had pictures of horses on her backpack. She drew horses in the margins of her notebooks. She talked about horses at lunch. I didn’t find horses interesting, but I liked hearing people talk about what they knew a lot about, and wanted to make friends. I was not, however, socially adroit, so what I said was “why do you care about something boring like horses?”
She complained to the teachers about me being rude, which in hindsight was entirely fair. This was one of several turning points that made me realize I was obnoxious and irritating without intending to be. I still like hearing people talk about their fields of interest, but these days I usually phrase the question as “I don’t know much about that subject, can you tell me more about it?” or “so what subject are you fascinated by?” More generally, before I speak I ask myself what I’m about to say and how I think the person I’m talking to is going to react next. If I had asked myself ahead of time what I thought the response would be to calling a subject she was obviously interested in boring, I would have said something else.
This is a pure tactical mistake.
I didn’t get more information this way. I wasn’t more honest by being more graceful. This is not a linear scale.
My lack of social graces cost me without purchasing me any extra truth. Instead of a linear scale, I think social grace and honesty are two axes upon which you can improve.
The bottom left corner, lacking in both honesty and grace, is when you tell someone they’re a moron when they’re actually a genius in the process of correctly proving a new theory. The top left corner, full of social graces but lacking in honesty, is when you let down a repulsive suitor so gently they lose track of the fact that they were asking you out. The bottom right, full of honesty and lacking in all grace, is when you say in front of your date that you don’t think they’re attractive. And the top right, ah, there is the place where skill abounds.
I could have drawn this as a Pareto frontier, with a line moving from the top left to the bottom right. I deliberately didn’t do that, because I think the line can move as you practice. Just as exercising your muscles lets you carry heavier weights, practice in social grace lets you communicate things to people and have them be grateful to you where previously they’d be angry at you.
Lest I be misunderstood, I think there is a skill to being honest. It doesn’t come naturally to many people, and there are perhaps some connected ways that honesty can come easily when grace comes hard. But not that much correlation. I suspect that it’s a little like the relationship between math SAT scores and writing SAT scores; anti-correlated on a college campus, since the college was looking for people with a certain summed score, but correlated everywhere else since there’s a common factor. [2]
And once you’ve practiced for a while, grace doesn’t take as much effort as you might think. Someone who grew up using expletives and profanity might struggle at first learning how to speak without them, but once they’ve got the habit they’ll find it’s easy to speak without swears. Most of the time it's like singing; flat notes don't take more breath to hold than being on key. Certainly it's equally easy to hear a note whether it's sharp or correct, other than the twitch a singer makes at wanting it sung better. If people think you're singing off-key and this surprises you, there's a skill you don't have.
Cultivate the skill of honesty. But if you’re socially graceless, I disagree it’s a virtue.
I think it’s a skill issue.
In my defense, I learned to program by using the PRGM button on a TI-83 calculator and experimenting with the fixed list of commands to find out what they did via trial and error. This was not an environment conducive to good programming practice.
Call it intelligence, call it test taking ability, call it expensive tutors, call it whatever you want it’s still there. This is Berkson’s Paradox.