Below is a message I just got from jackk. Some specifics have been redacted 1) so that we can discuss general policy rather than the details of this specific case 2) because presumption of innocence, just in case there happens to be an innocuous explanation to this.

Hi Kaj_Sotala,

I'm Jack, one of the Trike devs. I'm messaging you because you're the moderator who commented most recently. A while back the user [REDACTED 1] asked if Trike could look into retributive downvoting against his account. I've done that, and it looks like [REDACTED 2] has downvoted at least [over half of REDACTED 1's comments, amounting to hundreds of downvotes] ([REDACTED 1]'s next-largest downvoter is [REDACTED 3] at -15).

What action to take is a community problem, not a technical one, so we'd rather leave that up to the moderators. Some options:

1. Ask [REDACTED 2] for the story behind these votes
2. Use the "admin" account (which exists for sending scripted messages, &c.) to apply an upvote to each downvoted post
3. Apply a karma award to [REDACTED 1]'s account. This would fix the karma damage but not the sorting of individual comments
4. Apply a negative karma award to [REDACTED 2]'s account. This makes him pay for false downvotes twice over. This isn't possible in the current code, but it's an easy fix
5. Ban [REDACTED 2]

For future reference, it's very easy for Trike to look at who downvoted someone's account, so if you get questions about downvoting in the future I can run the same report.

If you need to verify my identity before you take action, let me know and we'll work something out.

-- Jack

So... thoughts? I have mod powers, but when I was granted them I was basically just told to use them to fight spam; there was never any discussion of any other policy, and I don't feel like I have the authority to decide on the suitable course of action without consulting the rest of the community.

[meta] Policy for dealing with users suspected/guilty of mass-downvote harassment?
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[-]Shmi470

As one of those targeted, I thought about what I would change if I could. All I came up with is posting mass downvoting stats periodically. If people knew their actions would be detected and made public, they would probably refrain from doing it in the first place.

I am not familiar with the LW database schema, but It is probably trivial to write a SELECT statement which finds users who have been downvoted more than, say, 100 times in the last month, and find the most prolific downvoter of that user. Hopefully this can be a roughly O(n) task, so that the server is not overloaded. I'm sure Jack can come up with something sensible.

7Luke_A_Somers
Minimally invasive and might be effective. I like it.
3Shmi
Thanks! However, judging by the anti-trolling discussions some year and a half ago, simple automated solutions are not very popular here.
6buybuydandavis
Isn't downvoting a valid a signal? Why should it necessarily be discouraged? Is there anything that keeps sock puppets from voting? Wouldn't the offenders just switch to those? I think a better alg is the author of the max downvotes on one person. It just seems to me that downvoting per se is not necessarily a bad thing.
6Shmi
Yes, I believe that this is similar to what I have suggested. A mass downvoter would be a strong outlier on the 30-day downvote histogram (# users who downvoted vs # downvotes they gave) of a given user.
2Gunnar_Zarncke
I also see it that strictly downvoting is a valid signal - esp. as it is limited to x4 karma. See my comment here.
1Nornagest
The limit on total downvotes proportional to karma gives you more than you'll ever need unless you're planning to downvote the world, but it does make it significantly harder to manage a sockpuppet army. You could potentially use sockpuppets to vote more than once on someone's posts, if you feel so inclined, but all your socks would individually have to be productive contributors in good standing, and you're limited by your total contributions in the same way. If we're talking hundreds of total downvotes, pushing socks' individual contributions into undetectable territory would entail tedious account management and some pretty serious compromises in terms of status on your main account. I can think of a couple ways of finessing this with automated help, but they're pretty fragile and easily detected.
3Lumifer
Sockpuppets boost one another. If you have, say, five sockpuppets, each post by one of them immediately gets +4 karma.
5Nornagest
That'd work, but I feel voting your own stuff up, especially in a systematic way across several accounts, is much more clearly a violation of community fair-play norms than systematic downvoting or running sockpuppets is. It's also pretty easily detectable.
9Lumifer
Once you spin up a few sock puppets for karma manipulation, I don't think the community fair-play norms bind you much.

Healthy gardens have moderation. If Eliezer doesn't want to do it I think someone else should have the authority to moderate. I consider you (Kaj Sotala) to be trustworthy for that role. Having somebody who's in charge helps.

9buybuydandavis
It's usually a debacle when moderators start punishing people, particularly when the moderators are also members of the forum. God's wrath should be reserved for significant issues. But I'd be in favor of God sending a vision to the perpetrator "You're causing me a problem that I don't want to have to figure out. Do you really need to do this? Can you knock it off?"

I have one of these too. Someone is slowly working back through my comments systematically downvoting them. Given the rate, I think they're actually doing it by hand, and must have a browser window they've kept open for months just for this task. It's like they're trolling themselves for me, without me having to actually lift a finger. Some LW karma is cheap for such entertainment.

[-]Tenoke150

It was/is the same for me and others, too - small blocks of downvotes on old comments until they reach your first one, and then periodic block downvotes on your recent comments.

I also suspected that it is done by hand at first, but now I am leaning towards it being done with a bot/script (something adapted from reddit most likely), since it happens to many users and the pattern is quite regular over a long time.

Oh, leave me my illusions. I want to picture them FURIOUSLY DOWNVOTING ME COMMENT BY COMMENT, in UNQUENCHABLE NERD RAGE.

4pinyaka
With your and David's karma, it seems like you must have a fair number of comments. The 4xkarma limitation on downvotes suggests that it's someone who's got a fair amount of karma (or several accounts with a fair amount of karma if you're getting multiple downvotes per comment) doing the mass downvoting. That's just weird. It's hard to imagine which high karma person on LW would engage in individual persecution like that.

I have around 10,000 almost entirely from commenting on posts over three and a half years, it's not hard. I would assume someone with a long-running grudge. It's difficult to think of a worse (appropriate) punishment for them than continuing to be someone who would think this was a worthwhile way to spend their life, however.

[-]philh110

Assuming they currently have 1 karma/post on average, which seems low to me, it would only take ~2500 karma to downvote all of David, Tenoke and falenas' comments. That isn't tiny, but for example I'm not particularly prolific and I have ~1500 karma, which I'd expect to be more than sufficient.

It's hard to imagine which high karma person on LW would engage in individual persecution like that.

One can get sufficiently high karma rather easily. We are not necessarily speaking about the "top contributor" level here.

For example, if someone gets 10 karma points in a month, which is easy if they write regularly, they have 120 karma points in a year. If they don't downvote regularly, and only decide to drop the whole bomb on one person, that's 4×120 = 480 downvotes. Even if they spend half of it on regular downvoting, and the other half on a bomb, that's still "hundreds" of downvotes.

3atorm
We've traced the call, and it turns out it was Eliezer Yudkowsky the whole time!
1Gunnar_Zarncke
Interesting. I didn't know about the x4 limitation. As that puts a natural limit on the downvoting I do not see any problem in principle with the 'mass' downvoting. If you do not have the freedom to actually spend your karma on (mass) downvotes, then the problem is not the downvoting but the limit. The limit ensures that you downvotes need to be compensated by correspondingly valued contributions. If more people exercised their downvoting share this 'mass downvoting' wouldn't even have been noticable. The problem may be that it is applied to individuals. But even though that can be perceived as unfair it is still strictly the choice available to the voter (not much different that voting on the popularity of people instead of comments which is seldom nowadays instead of in popularity (up)votes. My proposal would be to either a) reduce the limit to x2 or b) change the limit to x1 ''per person'' (if that is possible easily). This is conditional on attackers not artificially accumulating karma by upvoting themselves (via multiple accounts). Such self-voting can in principle be either detected or prevented by network flow algorithms like Advogato's ( http://www.advogato.org/trust-metric.html ) but that requires significant changes to the karma logic. Note: I'm not afiliated with Advogato but I'd really like to see the basic principle (the network flow) be applied more to voting algorithms in general.
3atucker
I tend to think of downvoting as a mechanism to signal and filter low-quality content rather than as a mechanism to 'spend karma' on some goal or another. It seems that mass downvoting doesn't really fit the goal of filtering content -- it just lets you know that someone is either trolling LW in general, or just really doesn't like someone in a way that they aren't articulating in a PM or response to a comment/article.

[REDACTED 2], your behavior is bad and you should feel bad.

I'm also one of those target. Literally every comment I have ever made has been downvoted, 10 downvotes a day, for a few months. This happened until whoever was doing it reached my oldest comment. Recent comments are also downvoted.

Not only is mass downvoting feel pretty terrible, it also messes up the purpose of voting. Voting is meant to be a signal of how useful the community thinks a person's comments are, and that's no longer true of my votes or any other victim of downvoting.

-6Gunnar_Zarncke

My own view is :

  1. Mass downvoting of most/all a user wrote regardless of content defeats the purpose of the karma/score system and therefore is harmful to the community.

  2. Mass downvoting is rude and painful for the target, and therefore is harmful to the community.

So we should have an official policy forbidding it. For the current case, I would support using first 1. (it's always good to ask for reasons behind an act before taking coercive action), and then apply any of 2.an 4. and 5. depending on the answer (or lack of it).

[-]lmm160

I would rather see mods take matters into their own hands than see a tribunal or other bureaucracy.

I think it is vital that any moderator action be public. If you ban them, fine - but let's see a great big USER WAS BANNED FOR THIS POST.

I think that if we believe mass downvoting is wrong then there should be a public ex cathedra statement that this is so and any practical technical measures to prevent it should be applied.

Well, here I am again, this time providing a paper backing up my claim that having a downvote mechanism at all is just pure poison.

It doesn't make any sense for this type of community. This isn't Digg. We're not trying to rate content so an algorithm can rank it as a news aggregation service.

Look at Slate Star Codex, where everybody is spending their time now - no aversive downvote mechanism, relaxed, cordial atmosphere, extremely minimal moderation. Proof of concept.

Just turn off the downvote button for one week and if LessWrong somehow implodes catastrophically ... I'll update.

[-]Pfft552

For what it's worth I find the SSC comment section pretty unreadable, since it is just a huge jumble of good and bad comments with no way to find the good ones.

1[anonymous]
There's also a significant amount of astroturfing from various sources that muddies the water further.
5David_Gerard
?? Such as?
6VAuroch
Presumably p-m primarily means the neoreactionaries.
8Nornagest
I don't think that's astroturfing; I think it's just that Scott's one of the few semi-prominent writers outside their own sphere who'll talk to NRx types without immediately writing them off as hateful troglodytic cranks. Which is to his credit, really.
3VAuroch
That's fair, but I think it was probably what paper-machine was referring to.
2[anonymous]
More or less. They're not the only ones, of course, but perhaps they're the most obvious.
3David_Gerard
I wouldn't call that astroturfing, I'd say that's more wanting anyone to talk to. The lack of a rating system means people don't get downvoted to obvlion, instead they get banned if they break the house rules badly enough. (I'm surprised James A. Donald lasted as long as he did there.)
2[anonymous]
I don't know what "that" you and Nornagest are referring to, so I have no way of knowing if "that" is really astroturfing or not. On the other hand, six comments about the appropriateness of a single word seems like overkill. On the gripping hand, it appears the community wants more of it, so by all means, continue.
2David_Gerard
I mean the neoreactionaries on SSC.
1Nornagest
I meant that I haven't seen any strong evidence of astroturfing on SSC (by the conventional definition of "a deceptive campaign to create the appearance of popular support for a position, usually involving sockpuppets or other proxies"), and that the presence of an unusually large and diverse neoreactionary contingent is more easily explained by the reasons I gave. What did you mean by it? NRx, sure, but what about them, and who're the others you alluded to upthread? If we're just arguing over definitions, giving them explicitly seems like the best way to drive a stake into the argument's heart -- and if you've noticed some bad behavior that I haven't, I'd like to know about that too.
6[anonymous]
I appreciate your skepticism, but I doubt I can find enough evidence to convince you that NRs do this intentionally. Most of the trouble comes from not being able to find tweets from months ago unless you know exactly what you're looking for, provided they still even exist (e.g., Konk). I'm looking into the PUAs for examples, but I don't know their community as well. If it's the word you object to, perhaps "meatpuppetry" is better? I don't really see much of a difference, as they both involve manufacturing the appearance of support through multiple accounts. So, uh, sorry. I really thought this would be easier to show than it turned out to be.
3Nornagest
So if I'm following this correctly, you think that the neoreactionary activity on SSC is thanks to an organized effort to create the appearance of support, but not by deceptive means? That is, Scott posts something relevant to their interests, the first neoreactionary to find it tweets "hey, come back me up", and suddenly half the NRx sphere is posting in the comments under their standard noms de blog? I'm still not convinced, but I'd find that more plausible than astroturfing by my understanding of the word. Not sure what I'd call it, though; "brigading" is close, but not quite it. And I'm not even sure where I'd draw the line; the distinction between "check out this cool thing" and "help me burn this witch" is awfully fine, especially when the cool thing is (e.g.) an anti-FAQ.
0Richard_Kennaway
"Dogpiling" is the word I've seen.
0Lumifer
Swarming? As an aside, I have doubts that the neoreactionaries are *that* interested in gaming Yvain's blog...
3[anonymous]
They're massively interested in controlling their presence on the Internet.
0[anonymous]
So one example of a pattern that I saw worked like this: 1. Someone writes a comment being critical of NR. 2. Someone else posts a tweet calling the above names and linking to their comment. 3. Suddenly multiple NRs come out of the rafters to reply to #1. I'd give you actual links but I can't trick twitter into showing me tweets from months ago anymore, and they've probably been deleted anyway. The MRAs and PUAs have been known to do the same thing. I call this astroturfing because an unrelated bystander reading the comment thread interprets the multiple responses of #3 as coming from independent sources, when in reality they're confounded by the call to arms in #2. I suppose Wikipedia calls it "meatpuppetry", which amounts to the same thing, IMO.

I think people go to Slate Star Codex, because that's where Scott writes his articles, not because of the voting mechanism.

From the paper:

authors of negatively evaluated content are encouraged to post more, and their future posts are also of lower quality

Seen that at LW a few times. At some moment the user's karma became so low they couldn't post anymore, or perhaps an admin banned them. From my point of view, problem solved.

I think it would be useful to distinguish between systems where the downvoted comments remain visible, and where the downvoted comments are hidden.

I am reading another website, where the downvoted comments remain proudly visible, with the number of downvotes, and yes, it seem to enrage the user to write more and more of the same stuff. My hypothesis is that some people perceive downvotes as rewards (maybe they love to make people angry, or they feel they are on a crusade and the downvotes mean they successfully hurt the enemy), and these people are encouraged by downvoting. Hiding the comment, and removing the ability to comment, now that is a punishment.

4Lumifer
A bog-standard troll wants attention and drama. Downvotes are evidence of attention and drama.
3buybuydandavis
When I think others are wrong, and in particular, the groupthink is wrong, I take downvotes as a greater indication that someone needs to get their head straight, and it could be them or me. Let's see. I can think of at least one case where I criticized someone for something I thought was disgraceful, after his post was massively upvoted. I was massively downvoted in turn, but eventually convinced the original poster that they had crossed a line in their original post. Or at least he so indicated. Maybe he was just humoring the crazy person. Downvotes are a signal. Big downvotes are a big signal. Maybe it's not about hurting people. Maybe it's about identifying contradiction as the place to look for bad ideas that need fixing.
2duckduckMOO
"some people perceive downvotes as rewards" Is this just a dig at people vehemently defending downvoted posts or are you serious in calling this a hypothesis?
6Viliam_Bur
Completely serious. Just realise that different people have different goals and/or different models of the world. Downvote is merely a signal for "some people here don't like this". If you care about opinions of LW readers, and you want to be liked by them, then downvotes hurt. Otherwise, they don't. For some sick person, making other people unhappy may be inherently desirable, and downvotes are an evidence they succeeded. Imagine some kind of psychopath that derives pleasure from frustrating strangers on internet. (Some people suggest that this actually explains a lot of internet trolling.) Or someone may model typical LW users -- or, in other forum, typical users of the forum X -- as their enemies whose opinions have to be opposed, and downvotes are an evidence that they succeeded to write an "inconvenient truth". Imagine a crackpot, or a heavily mindkilled person. Or a spammer.
4Lumifer
To trolls any attention (including downvotes) is a reward.

Tricky one. I had a look at the Facebook group and was slightly horrified. You know all the weird extrapolations-from-sequences lunacy we don't get any more at LW? Yeah, it's all there. I think because there are no downvotes there.

0moridinamael
That's true, but there are other salient differences between Facebook and LessWrong. Like the fact the Facebook has a picture of your real face right there, incentivizing everyone to play nice, while we are hobbled with only aliases here. Or the absence of a nested discussion threading system on Facebook. Or the fact the Eliezer posts on Facebook all the time now and rarely here anymore. But I tend to agree that the aversiveness of karma drives people away.

Like the fact the Facebook has a picture of your real face right there, incentivizing everyone to play nice, while we are hobbled with only aliases here.

My impression is that real-names-and-faces systems incentivize everyone to play to their expected audience's biases, not to be nice. If the audience enjoys being nasty to someone, real-names-and-faces systems strongly disincentivize expressions of toleration.

The very nastiest trolls I've encountered really just do not give a shit. Name, address, phone number, all publicly available.

Like the fact the Facebook has a picture of your real face right there, incentivizing everyone to play nice

This is the "real names make people nicer online" claim, which is one of those ideas people keep putting forth and for which there is no evidence it works this way. I say there is no evidence because every time it comes up I ask for some (and particularly during the G+ nymwars) and don't get any, but if you have some I'd love to see it.

edit: and by the way, here's my "photo".

4NancyLebovitz
Using a photograph of yourself on Facebook is optional.

I'd rather kill karma entirely than refactor it into an upvote-only system. If you're trying to do anything more controversial than deciding which cat picture is the best, upvote-only systems encourage nasty factional behavior that I don't want to see here: it doesn't matter how many people you piss off as long as you're getting strong positive reactions, so it's in your interests to post divisive content. That in turn leads to cliques and one-upmanship and other unpleasantness. It's a common pattern on social media, for example.

The other failure mode you get from it is lots of content-free feel-good nonsense, but we have strong enough norms against that that I don't think it'd be a problem in the short term.

I'd be fine with that. I feel a bit silly repeating the same arguments, but we're supposed to be striving to be, like, the most rational humans as a community, yet the social feedback system we are using was chosen ... because it came packaged with Reddit and Reddit is what was chosen as the LessWrong platform because it was the hot thing of its day. There was no clever Quirrell-esque design behind our karma system designed to bring out the best in us or protect us from the worst in us. It's a relic. Let's be rid of it.

No Karma 2014

[-][anonymous]170

Specifically:

By applying our methodology to four large online news communities for which we have complete article commenting and comment voting data (about 140 million votes on 42 million comments), we discover that community feedback does not appear to drive the behavior of users in a direction that is beneficial to the community, as predicted by the operant conditioning framework. Instead, we find that community feedback is likely to perpetuate undesired behavior. In particular, punished authors actually write worse in subsequent posts, while rewarded authors do not improve significantly.

In a footnote, they discuss what they meant by "write worse":

One important subtlety here is that the observed quality of a post (i.e., the proportion of up-votes) is not entirely a direct consequence of the actual textual quality of the post, but is also affected by community bias effects. We account for this through experiments specifically designed to disentangle these two factors.

They measure post quality based on textual evidence by spinning up a mechanical turk on 171 comments and using that data to train a binomial regression model. So cool!

When comparing the fraction of

... (read more)

The main function of downvotes in LW is NOT to re-educate the offender. Its main function is to make the content which has been sufficiently downvoted effectively invisible.

If you eliminate the downvotes, what will replace them to prune the bad content?

Well, if this is really the goal, then maybe disentangle downvotes from both post/comment karma and personal karma while leaving the invisibility rules in place? Make it more of a "mark as non-constructive" button that if enough people hit it, the post becomes invisible. If we want to make it more comprehensive, it could be made to weigh these votes against upvotes to make the show/hide decision.

1Lumifer
Could be done, though it makes karma even more irrelevant to anything.
4[anonymous]
Negative externalities. Something else? The above study is sufficient evidence for me (and hopefully others) to start finding another solution.
9Lumifer
I am aware of the concept. What exactly do you mean? It says "This paper investigates how ratings on a piece of content affect its author's future behavior." I don't think LW should be in the business of re-educating its users to become good 'net citizens. I'm more interested in effective filtering of trolling, stupidity, aggression, drama, dick waving, drive-by character assassination, etc. etc. It's not like the observation that downvoting a troll does not magically convert him into a hobbit is news.
9[anonymous]
I do not like the voting and commenting system at Slate Star Codex.
3moridinamael
It is seriously broken in many ways, I was mainly highlighting the tone and the fact that it doesn't have a voting mechanism and the fact that people still use it in droves despite its huge flaws.

i think that has way more to do with it being a blog with interesting posts on than anything to do with the commenting system or lack of "like" buttons.

8PhilGoetz
Digging into the paper, I give them an A for effort--they used some interesting methodologies--but there's a serious problem with it that destroys many of its conclusions. Here's 3 different measures they used of a post's quality: * q': Quality as determined by blinded users given instructions on how to vote. * p: upvotes / (upvotes + downvotes) * q: Prediction for p, based on bigram frequencies of the post, trained on known p for half the dataset q is the measure they used for most of their conclusions. Note that it is supposed to represent quality, but is based entirely on bigrams. This doesn't pass the sniff test. Whatever q measures, it isn't quality. At best it's grammaticality. It is more likely a prediction of rating based on the user's identity (individuals have identifiable bigram counts) or politics ("liberal media" and "death tax" vs. "pro choice" and "hate crime"). q is a prediction for p. p is a proxy for q'. There is no direct connection between q' and q -- no reason to think they will have any correlation not mediated by p. R-squared values: * q to p: 0.04 (unless it is a typo when it says "mean R = 0.22" and should actually say "mean R^2 = 0.22") * q to q': 0.25 * q' to p: 0.12 First, the R-squared between q', quality scores by judges, and p, community rating, is 0.12. That's crap. It means that votes are almost unrelated to post quality. Next, the strongest correlation is between q and q', but the maximum possible causal correlation between them is 0.04 * 0.12 = 0.0048, because there is no causal connection between them except p. That means that q, the machine-learned prediction they use for their study, has an acausal correlation with q', post quality, that is 50 times stronger than the causal correlation. In other words, all their numbers are bullshit. They aren't produced by post quality, nor by user voting patterns. There is something wrong with how they've processed their data that has produced an artifactual correlation.
3Richard_Kennaway
It would be interesting to run the voting data for LW through the analyses they made.
2drethelin
this paper seems to say exactly the opposite of complaints I've heard from people about how posting on lesswrong is scary because they don't want to get downvoted.

Remember to think like an attacker in what you recommend.

[-]Tenoke130

If the offender really is at fault (which should be quite easy to tell in most cases), then they should probably be banned since this is a pretty disruptive behaviour.

At any rate, have you checked with Eliezer - he used to claim that it is impossible to check a user's voting history, so he might have some other plans that you are not aware of.

4Kaj_Sotala
I'm figuring that he'll see this post sooner or later.

So... thoughts? I have mod powers, but when I was granted them I was basically just told to use them to fight spam; there was never any discussion of any other policy, and I don't feel like I have the authority to decide on the suitable course of action without consulting the rest of the community.

I just wanted to comment that I trust you to take thoughtful action with your mod powers. Part of being The Rationalist Community (tm) should be some group coordination abilities, and deferral of the ultimate power of decision and action to an appointed trusted and trustworthy designee seems like a good solution here.

1David_Gerard
yeah, a mod who cares and has time is just the thing.

I don't consider banning a good option if the person wasn't warned beforehand. People can reregister and it can get messy. Speaking with the person and convince them to behave differently in the future should be the first choice. Karma punishment sounds like a good tool.

4VAuroch
Unless this is a different person from the person who has been the cited mass downvoter every other time it's come up, they have very definitely been warned.
1ChristianKl
In some sense yes, in a practical sense I don't think so. Talking with the person more directly could be enough to get them to stop.
1buybuydandavis
Second.

Downvotes are bad. They decrease trust and cause defection spirals. I am confident that the existence of downvotes makes the community less enjoyable, less welcoming and less productive on net.

That said, I'm not sure we should do anything to punish people using them in an extra-bad way.

"being welcoming" is not actually good for a community if you want standards to be high.

4ITakeBets
I'd agree that it's a two-edged sword, but 1) Keeping standards high is not our only goal, and being welcoming is good for other purposes, and 2) I think there are better ways to be unwelcoming to low-quality people that cause less collateral unwelcomingness to good people.
3Nornagest
Example?
8moridinamael
I assume they mean "you downvoted me so I downvote you, and every subsequent comment in this discussion, this ruining any chance we had at maintaining a cordial tone." Happens all. the. time.
7Nornagest
This is why I don't generally downvote people I'm talking to, unless I'm commenting specifically to explain a downvote.
[-]philh120

This is also why Hacker News disables downvoting on replies to your comments.

2Nornagest
Not a bad feature. It wouldn't solve the main problem we're discussing, but I do think it'd make LW a slightly more pleasant place to be. You know, modulo the usual problems with getting the feature into production.
6David_Gerard
Yeah. Having basically no code contributors emerge from the community (given there are how many good programmers here?) is odd.
8Viliam_Bur
Have you seen the LW code? I looked at it once, and gave up immediately. Rewriting the whole thing from scratch would probably be easier, although this could be just some bias speaking.
4David_Gerard
Heh. That's a quite plausible explanation :-)
2philh
Actually, now that I think about it, it would increase the cost of doing this without giving yourself away, since now you'd need a sockpuppet to downvote their replies to you. One potential problem is that you could frame someone, but it would be fairly easy for them to clear their name.
[-][anonymous]80

How easy is it to change the ratio of required upvotes to allowed downvotes? As an example, I very rarely downvote, so I probably have quite a lot of spare downvotes. If you were to change the ratio to require receiving 10 upvotes per 1 downvote, I don't even think I'd notice, and I imagine that a lot of people with this type of voting pattern would be in a similar position.

On the other hand, someone who mass downvotes presumably is going to burn through their downvotes faster than even someone who downvotes fairly, but finds themselves generally more incl... (read more)

Make your downvoting ability proportional to upvotes in the past month rather than upvotes ever?

Soooo... The #0 issue is that votes are supposed to be for ranking content, but people take them to be for rewarding/punishing writers. I'd try whether stopping calculating users' total and last-30-days karma would ameliorate this.

Back in the stone ages, I believe the Extropian list had extensive configurable collaborative filtering mechanisms. I didn't use them much, but that seems to me the actual solution. Let people trust who they want, and follow who they want. I see a Karma Score configured by me.

People who mass downvote have an effect only if people choose to let them. Done.

Not to say that the implementation would be trivial, only that there are solutions.

And I like griping about how the web has gone backwards in significant ways. I can say "yay" or "boo" to a post. Oooh baby, that's high tech. The Singularity must surely be just around the corner.

[-]gwern130

Back in the stone ages, I believe the Extropian list had extensive configurable collaborative filtering mechanisms. I didn't use them much, but that seems to me the actual solution. Let people trust who they want, and follow who they want. I see a Karma Score configured by me.

The failures of old mailing lists and Usenet were why social mediums universally abandoned killfiles and similar filtering mechanisms: the balance of costs was all wrong - a large number of people had to take affirmative action to ignore the small number of bad apples. It turned out to be better to actively curate the default than to thrust the burden of filtering signal from noise onto each and every user.

To give an Extropian-list-specific example: determined harassment was why Nick Szabo stopped posting there. The filters didn't help there.

3KnaveOfAllTrades
I'm curious: Can you tell me/link me more please?
[-]gwern100

No; a lot of the materials are now private, I don't think Nick wants to drag old stuff up, and if the harasser was the same Detweiler dude who did some later harassing, he may well have been mentally ill and not really responsible for his actions.

4KnaveOfAllTrades
Thanks! I guess the main thing I wanted to check was that you meant Nick was the one being harassed rather than the other way round, which you have indeed answered.
2buybuydandavis
Evidence? Aren't such filters still available in Usenet readers? My theory is that such code was just never implemented in the shiny new web. And with collaborative filtering, everyone doesn't need to make every adjustment themselves. That's the point. You delegate ratings to others, or combinations of others. But is plopping someone in an ignore file supposed to be so difficult? Should be easier than ever. Have a plonk button on every post to add the guy to your kill file. "Hmmm, this guy is a dick. Plonk." Couldn't be easier. Just as easy as clicking a point of karma. What was the nature of the harassment, and how would it be prevented in the current list software?
[-]gwern100

Evidence? Aren't such filters still available in Usenet readers?

I didn't specify 'failure of Usenet readers'. I specified failure of Usenet.

And with collaborative filtering, everyone doesn't need to make every adjustment themselves

Still a serious UI burden which doesn't scale. Torture vs dust specks.

But is plopping someone in an ignore file supposed to be so difficult?

It's difficult in the way that constant strain and vigilance is so difficult. Trivial inconveniences on every post.

What was the nature of the harassment, and how would it be prevented in the current list software?

By flat-out banning the harasser.

1buybuydandavis
Usenet fails, therefore killfiles suck? I still don't see evidence. Collaborative filtering is about the only way to scale. No more strain or vigilance necessary than a click. I don't find that so taxing. Ok, so the current list software is no better. How is that an indictment of collaborative filtering or killfiles? Yeah, they can't solve all problems.
5gwern
Usenet's failure is often attributed to the defaulting to allowing everyone and expecting users to killfile their way to a good experience, which doesn't work for keeping communities vibrant or dealing with spam. Hence, the decline of Usenet as alternatives opened up and Usenet failed to scale to Internet access getting wider. Or tons of moderation and voting. Seems to work for Reddit. Trivial inconvenience. The question is whether they solve any problems. If they're so great, why are they so rare?
7David_Gerard
Got a source? Having previously pretty much lived on Usenet and now not having fired up a newsreader in years - while frequenting reunions of two Usenet groups I used to be on, one on Facebook and one on G+ - I'm interested in anything written on the subject; I think it's one there's not enough well-written post-mortems of. I don't think killfiles were a significant factor myself, but I admit I'm basing that opinion just on "it sounds wrong", not any actual data. I'd have attributed the decline of Usenet and mailing lists to (1) not being on the Web (that's the biggie) (2) barrier to entry to create a new discussion forum (even alt.* had process). Mostly (1) - the wine-users list (for Wine, the Windows compatibility layer for Linux) has a two-way gateway to a web forum, and immediately the forum was available the volume was 10x. I also posted some hypothesising as to why there are no good Web-based Usenet readers - and why forums aren't backed by NNTP - here, with a bunch of people I met on Usenet commenting. tl;dr that the unit of NNTP is the message, but the unit of forums is the thread. Same applies to mailing lists, which is why GMane seems weird considered as a "forum".
[-]gwern110

Got a source?

Not really. This is my own lived experience comparing Usenet to Google Groups, Reddit, web forums, and Wikipedia, and noting the explosion of user-contribution in the shift from Overcoming Bias to LessWrong. You could easily prove Usenet is declined, but I'm not sure what research you could do to prove that the incentives were structured wrong or that features like killfiles fostered complacency & reluctance to change, other than to note how all of Usenet's replacements were strikingly different from it in similar ways.

I don't think killfiles were a significant factor myself, but I admit I'm basing that opinion just on "it sounds wrong", not any actual data.

My read is that killfiles were a major aspect of systematically bad design of Usenet which made it uncompetitive and unscalable: it increased user costs it should not have, adding friction and trivial inconveniences. Killfiles express a fundamental contempt for user time: if there are 100 readers and 1 spammer, it should not take 100 reader actions to deal with the 1 spammers, as killfiles inherently tilt matters. What would be much better is if 10 readers take an action like downvoting and spar... (read more)

Another experience here from a long-time former user of Usenet, overlapping yours to some extent.

comp.sources.* was made obsolete by the web and cheap disc space. The binaries newsgroups also, except for legally questionable content that no-one wanted the exposure of personally hosting. (I understand the binaries groups still play this role to some extent.)

I dropped sci.logic and sci.math years before I dropped Usenet altogether, and for the same reason that if I was looking today for discussion on such topics, I wouldn't look there. There's only so long you can go on skipping past the same old arguments over whether 0.999... equals 1.

rec.arts.sf.* took a big hit when LiveJournal was invented. Many of its prominent posters left to start their own blogs. Rasf carried on for years after that, but it never really recovered to its earlier level, and slowly dwindled year by year. Some rasf stalwarts mocked those who left, accusing them of wanting their own little fiefdom where they could censor opposing viewpoints. They spoke as if this was a Bad Thing. It's certainly a different thing from Usenet, but if you want a place on the net for pleasant conversation among friends, a blog under... (read more)

1NancyLebovitz
As I recall, at least the parts of usenet where I hung out (rec.art.sf.written, fandom, and composition, and soc.support.fat-acceptance) weren't that badly plagued by spam (there were volunteers dealing with spam for usenet), but trolls were a problem.
0PhilGoetz
I think it has more to do with the fact that Overcoming Bias didn't allow users to post.
[-]gwern160

OB allowed users to send in emails and they would be posted, which is not a high bar (lower than, say, learning a Usenet reader) and a fair number of people contributed. It's just that LW made it much easier and unsurprisingly got way more contributions. This apparently came as a big surprise to Eliezer (but not me, because of my long experience with Wikipedia; it was a bit of a Nupedia vs Wikipedia scenario to my eyes).

2Lumifer
vBulletin which is very popular has "ignore" mechanism: put a user on ignore and you don't see his posts. Yep, it's just as easy as pressing a button.
-1buybuydandavis
I like ignore buttons. Cleans out the crap very quickly. And provides useful feedback to people joining lists who want to talk to people. As grown up after grown up plonks you, those who might get the message do.
3VAuroch
Most ignore functions send no information to the ignored. No one ever gets the message because no message is sent.
0buybuydandavis
If I'm engaged with someone, I tend to plonk publicly, so the fellow knows I won't be responding any longer, and others get the idea as well. But I'll silently too.
0PhilGoetz
No, I don't think that's true. You're arguing that internet user interfaces become better at hosting debates over time. If I believed that, I'd also believe that the user interfaces for holding rational discussion have gradually improved, from Usenet, to bulletin boards, to Facebook and Wordpress, to Twitter and Tumblr.
[-]gwern150

You're arguing that internet user interfaces become better at hosting debates over time.

No, I'm not. I'm saying the interfaces got better at certain features of UX, like dealing with spam and trolls. Usenet could be intrinsically better at debate (in the hypothetical universe where it had a restricted userbase and wasn't dying of spam and other issues).

eg. imagine a forum where all comments had to be accompanied by an argument map but the forum didn't have any way of banning/deleting accounts. I have little doubt that the debates would be of higher quality, since argument maps have been shown repeatedly to help, but would anyone use that forum for very long? I have much doubt.

Apply a negative karma award to [REDACTED 2]'s account. This makes him pay for false downvotes twice over.

They don't seem false to me. That's pretty clearly his opinion.

7pragmatist
I'm assuming "false" here is based on the assumption that upvotes/downvotes should be a reflection of the voter's opinion of the particular comment being voted on, not his or her opinion of the user making the comment without regard to the content of the comment itself. Mass downvoting seems like a strategy for conveying a message about a user, not a comment, and that is plausibly a subversion of the karma system's intent.
-4geniuslevel20
That rationale for the karma system would be the rankest hypocrisy. To facilitate the upvoting of particular commenters—regardless of content—LW records karma totals.
1VAuroch
It does no such thing. It tracks how much people have been upvoted to estimate their contribution to the community; it tracks monthly totals to estimate how much of that was recent.

As a Bayesian, you should count not a user's downvote, but P(downvote | user, facts about the post). If user X downvotes half of all posts, each downvote is 1 bit of evidence. If user X downvotes one out of 16 posts, each downvote is 4 bits of evidence.

The tricky part is how you combine facts about the post with the prior over all posts in cases where user X hasn't voted on many of user Y's posts. What if user X downvotes 1 comment in 50, and they've only voted on one of Y's comments before, and down-voted it? I could talk about how to do that correctly, b... (read more)

I vote for public shaming of the mass downvoter. "Banning" them is fine but creating extra accounts is fairly trivial.

1MugaSofer
I kind of strongly disagree with this. What kind of community are we, if you have to worry about being publicly shamed for an offence that gets banned at some later date? Creating new accounts is trivial, but since it requires a high karma rating to mass-downvote people, it's likely that the downvoter was at least somewhat invested in their membership here.
4drethelin
What exactly are you trying to get me to pattern-match to with that rhetorical question? We're a totally normal kind of community with the ability to express social disapproval when people within the community act like dicks.
3MugaSofer
Well, I don't like the idea that I'm a member of a community that might do that. Maybe I'm suffering from the typical mind fallacy here? Still, I think I'll refrain from any public shaming myself - unless you have arguments otherwise, which I'd be interested to hear.
4Viliam_Bur
A reminder of what downvotes are for. This is what we would get more on a website without downvotes or banning; but the banning could be circumvented by creating new accounts.
2[anonymous]
This is a bit hyperbolic, no? I expect downvotes had little to do with the grandparent getting moderated.
3pinyaka
Sometimes I wish that comments were made wiki style with tracked edits and the like so that you could always see what someone was responding to.
5pinyaka
Thanks for the tip. That was...something.

I have seen advice that you can vote however you want. If centralizing your downvotes is an action that is faced with punishment a vote use is prohibited. Thus I am thinking there is a line drawn in the water on accepted vote policies.

For those that have beef with users and not posts maybe a channel for those could be developed as a voteable user karma (maybe require a reason for user-downvotes?). Mass downvoters go for the posts as a proxy for the user.

For what kinds of legit use is the association between an username and post used for? Could we do withou... (read more)

4Viliam_Bur
I guess it was silently assumed that you would read the things, and then vote, not just execute a content-independent voting mechanism.
2buybuydandavis
From other comments, that's not actually true. You can only downvote 4 times your own karma. I'm guessing few knew that.

(1) is clearly the appropriate action to take in the first instance.

1fubarobfusco
It's harmless and could be beneficial. It doesn't close the case, though.

Whatever happened to "no penalty without a law"(nulla poena sine lege)? How did we go from "what should our policy on this be" to "let's do a public spectacle, come up with some rules and apply them retroactively"? LW, I am disappointed.